Return Policy

Thank you for shopping at THENATIVEWALKERS . We always strive to provide a great shopping experience, and if you are not completely satisfied with your order, we are here to help.

Returns

You have 30 calendar days from the date of receiving the order to return the product.
To be eligible for return, a product must:

Completely unused.
In the same original condition as received.
Inside the original packaging with all accessories and cards, if any.

A receipt or proof of purchase must be provided when requesting a return.

Refunds

Upon receiving the returned product, the following will take place:

Inspect the product and check its condition.
Notify us by email that we have received the product.
You will be notified of the status of your refund request after inspection.

If approved:

The refund process will begin to your credit card or original payment method .
The appearance of the amount in your account depends on the policy of the bank or card issuer, and may take several business days.

shipping

The customer bears the cost of return shipping , and it is non-refundable.
If a refund is approved, the return shipping cost will be deducted from the refunded amount.

Contact us

If you have any questions regarding our return policy or return procedures, we are happy to assist you via:

e-mail:
thenativewalkersksa@gmail.com